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Privacy Policy

Last updated: June 17, 2025

At Nexentinel, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit www.nexentinel.com, request a demo, or subscribe to updates. Please read this privacy policy carefully. If you do not agree with these terms, please do not submit personal information through the website.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide to us when you:

  • Express interest in obtaining information about us or our products
  • Request a demo or contact us through the website
  • Subscribe to product and cybersecurity updates

This information may include:

  • Name and contact data (email address, phone number, company name)
  • Professional information (job title and organization)
  • Information you include in a demo request or other message

1.2 Essential Technical Information

Our hosting and security infrastructure processes limited technical information needed to deliver and protect the website, including:

  • IP address and request metadata
  • Browser and device information included in standard HTTP requests
  • Security, availability, and error events generated by the hosting platform

Google Tag Manager may be loaded to manage website tags. Non-essential analytics and advertising tags are not intended to activate before the applicable consent is provided.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Responding to demo requests and other inquiries
  • Managing our relationship with prospective customers and subscribers
  • Operating, securing, and troubleshooting the website
  • Sending marketing and promotional communications (with your consent)
  • Protecting against malicious, deceptive, or fraudulent activity
  • Complying with legal obligations

3. Information Sharing and Disclosure

We may share your information with:

  • Service providers and business partners who assist in operating our services
  • Law enforcement or regulatory agencies when required by law
  • Professional advisors (lawyers, accountants, auditors)
  • Potential buyers in connection with a corporate transaction

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • End-to-end encryption for data transmission
  • Secure data storage with encryption at rest
  • Access controls and authentication mechanisms
  • Regular security assessments and penetration testing
  • Employee training on data protection and security

However, no system is completely secure. We cannot guarantee the absolute security of your information.

5. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

  • Right of Access: Obtain confirmation as to whether or not personal data concerning you is being processed, and access to such data.
  • Right to Rectification: Request correction of inaccurate or incomplete personal data.
  • Right to Erasure: Request deletion of your personal data in certain circumstances ("right to be forgotten").
  • Right to Restrict Processing: Request restriction of processing where certain conditions apply.
  • Right to Object: Object to processing of your personal data based on legitimate interests or for direct marketing purposes.
  • Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.
  • Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please use the contact details provided in the Contact Information section below. We may need to verify your identity before fulfilling your request.

6. Cookies and Tracking Technologies

The website uses Passiro to manage cookie consent and publish the current cookie and tracker declaration. Essential infrastructure may process request metadata needed to deliver and secure the site.

We use Passiro to manage cookie consent. Non-essential analytics or tracking tags managed through Google Tag Manager are configured to activate only after consent where required by law, and we will update this policy if the technologies or purposes change.

Cookie Declaration

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When we no longer need your information, we will securely delete or anonymize it.

8. International Data Transfers

We may transfer your information to servers and service providers located outside your country. We ensure appropriate safeguards are in place through:

  • Standard contractual clauses
  • Data processing agreements
  • Compliance with regional data protection laws

9. Privacy Rights of Minors

Our services are not intended for children under 16 years of age. We do not knowingly collect or maintain information from children under 16. If we become aware that we have collected personal information from children under 16, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top. You are advised to review this privacy policy periodically for any changes.

12. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • The right to know what personal information we collect, use, disclose, and sell
  • The right to request deletion of your personal information
  • The right to opt out of the sale or sharing of your personal information
  • The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at privacy@nexentinel.com.

13. Rights of Users in the EEA, UK, and Switzerland

If you are located in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, you have the right to:

  • Request access to your personal data
  • Request correction or deletion of your personal data
  • Object to or restrict processing of your personal data
  • Request data portability
  • Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at privacy@nexentinel.com.

14. Supervisory Authority Contact

If you are in the EEA, UK, or Switzerland, you have the right to lodge a complaint with your local data protection authority. In Norway, this is the Norwegian Data Protection Authority (Datatilsynet).

15. Automated Decision-Making and Profiling

We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects on you. If this changes, we will update this policy and provide you with notice as required by law.

16. Third-Party Services

We use service providers for hosting, security, analytics, payment processing, customer relationship management, email, and other business operations. These providers may process personal data on our behalf under applicable contractual and legal safeguards. Providers used for this website include:

Please review the privacy policies of these providers for more information about their processing practices.

17. Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you and the appropriate authorities as required by applicable law, without undue delay.

19. Contact Information

To exercise your privacy rights or for privacy-related requests, please contact us at:

Email: privacy@nexentinel.com